20th December 2011
It is impossible to “square a circle,” which makes this phrase an apt metaphor for what many organizations are trying to do now. That is, they continue to conduct business the way they’ve done it in the past in spite of the fact that the environment has c...
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20th December 2011
The way that we see the world is critical: it shapes our beliefs, thoughts, and actions. While we often don’t think consciously about how we view things, perhaps we should. More importantly, we should examine closely how other people, particularly our lea...
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08th December 2011
A few years ago I was in Santa Barbara, CA visiting a client on Halloween. The students at the University of California, Santa Barbara have a tradition of dressing up in costumes and parading informally throughout the downtown area on Halloween night, so ...
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01st December 2011
Would you like to accelerate your organization’s success? It’s as simple as making appreciation an integral part of your daily practices and culture.
More than a dozen years ago a friend introduced me to a relatively new concept called appreciative in...
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30th November 2011
In the classic holiday movie It’s a Wonderful Life, Jimmy Stewart played the role of a small town young man whose greatest ambition was to leave for the big city at his earliest opportunity to seek his fortune. When fate seemed to have other plans for him...
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15th November 2011
It is safe to say that relatively few employers and even fewer employees can accurately identify the National Labor Relations Board (NLRB) and describe its role. Yet this five-member panel is about to transform the nature of the workplace. Here are seven ...
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11th October 2011
In my experience, public sector agencies and government entities (i.e., cities, counties, states) face eight common obstacles to their success. See how many of these issues you have experienced, either as a provider or a user of public services.
1. Lac...
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30th September 2011
As city, county, and state budgets are being discussed and finalized around the country, one thing is clear: those who allocate resources are asking the wrong questions. As a result, recipients of government services are being short-changed because resour...
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30th September 2011
Dramatic increases in public sector pension liabilities at a time when state and local governments have seen their revenues shrink drastically have resulted in an explosive backlash against public sector unions and the workers they represent. At the very ...
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19th September 2011
Succession planning is a concept that often is misunderstood, to the detriment of all concerned. People tend to use the term incorrectly, thinking it means one thing when actually it means something quite different. For example, people often confuse the s...
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23rd August 2011
Organizations across the U.S., especially those in the public (government) sector, are struggling to overcome the obstacles and identify the opportunities presented in the aftermath of slashed budgets, plummeting revenues, and forced layoffs and furloughs...
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19th February 2010
Although advance planning for resource allocation is the ideal scenario, many organizations found themselves caught short by the severe constraints imposed by the economic downturn. What are the alternatives when organizations are operating in crisis mode...
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19th February 2010
Scarce resources are a fact of business life. In the wake of devastating budget cuts, furloughs, and/or layoffs, however, "normal" levels of scarcity have been exacerbated. The question for many organizations has become, "How do we move forward from here ...
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19th February 2010
One set of skills that is critical in any organization is that of setting, aligning, and implementing priorities. These skills are particularly important in times such as those we have experienced recently, when management has to find effective ways to "r...
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26th October 2009
Note: "The elephant in the living room" is a common metaphor for situations in which people refuse to confront or even acknowledge a major issue even though everyone knows about it and it is causing serious problems.
Individuals who are faced with diff...
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